Can I change or cancel my order?

The production process starts quickly, but we’ll do our best to accommodate any changes to your order before it starts being made. Changes to the address or email registered to the order can be made directly in your online receipt until production of the order starts.

For any other changes, send us a note before production starts at hello@gearlaunch.com. Be sure to include your order number and details on the change to expedite processing it for you. You can also give us a ring at 855-999-7840 between 9:00am and 5:00pm Pacific Monday to Friday except holidays.